1️⃣ Item

4️⃣ Shop

2️⃣ Member

3️⃣ Service

<aside> <img src="/icons/help-alternate_pink.svg" alt="/icons/help-alternate_pink.svg" width="40px" /> Item related questions

</aside>

💜 Purple Energy

• How do I get Purple Energy?
• Where can I use Purple Energy?
• Can I buy Purple Energy?
• Is Purple Energy refundable?
• Does Purple Energy have an expiration date?
• Can I give Purple Energy as a gift?

🩷 Pink Energy

• How do I get Pink Energy?
• Where can I use Pink Energy?
• Can I buy Pink Energy?
• Does Pink Energy have an expiration date?
• Can I give Pink Energy as a gift?

🎁 About Pink Box

• What is the Pink Box?
• How to get the Pink Box?

‼️ Caution, for purchases of Pink Box packages or packages that provide Pink Boxes, refunds are not available if the Pink Box has already been opened.

<aside> <img src="/icons/help-alternate_pink.svg" alt="/icons/help-alternate_pink.svg" width="40px" /> Member related questions

</aside>

• I want to change My PICK STAR.
• I can't find ID/PW.
• I'd like to withdraw from the membership.
• Can I recover the account withdrawal?
• Guidelines for Restricting Account Use
• Can I change my nickname?

<aside> <img src="/icons/help-alternate_pink.svg" alt="/icons/help-alternate_pink.svg" width="40px" /> Related Service questions

</aside>

• I'm curious about the terms of artist or group registration.